The interactive and dynamic nature of the web has been able to diminish the communication gap between a marketer and the end customer. This is the age when the customers can give their feedback to the marketers and can expect an instant reply in return.
Recently, I was just learning about the different approaches used by the web marketers to woo the customers and it was then that I realized that there is a lot of buzz about the personalization and customization on the web. (more…)
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